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Augmented Reality Delivers Maintenance Offering for Italian OEM

Grant Gerke | September 15, 2018

A picture is worth a thousand words so the saying goes and a recent column in our August 2018 print issue, “Augmented Reality Technology Drives OEM Service Offerings,” discussed various original equipment manufacturer (OEM) maintenance trends and, specifically, how Italpresse Gauss, Brescia, Italy ( uses augmented reality technology from Cambria, UK, AVEVA, to remotely troubleshoot their machines around the globe.

The print issue included an image of the maintenance technician tablet, but a detailed video case study of the remote service offering is now available, see below.

Video Case Study:

Just to refresh, Italpresse Gauss is a global automotive supplier and their new AMe offering allows operators to point a camera-enabled tablet at a machine part to extract augmented machine and maintenance-related data documentation to diagnose and repair faulty components.

The maintenance process can include a tablet for initial diagnostics at the machine and a VR headset used by a remote engineer to help guide the local service team.



Grant Gerke

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